DOT Playspace values your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect personal information that you provide to us, including your name, phone number, email address, and any information submitted through booking forms or contact forms.

We may also collect basic technical information such as your browser type, IP address, and device information to improve our website and services.

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How We Use Your Information

We use your information to:

• Process bookings and provide services

• Send appointment reminders and updates

• Send optional promotional messages (if you opt in)

• Improve our services and customer experience
   

SMS Communications

If you opt in to receive text messages, we may send you reminders, updates, and occasional promotional messages.

Message frequency will vary but is typically no more than 4 messages per month. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.
 

Sharing of Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with trusted service providers (such as scheduling or messaging platforms) only as necessary to operate our services.
 

Data Security

We take reasonable measures to protect your information, but no system can guarantee complete security.
 

Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent.
 

Your Rights

You may request access to or deletion of your personal information by contacting us at erica@dotplayspace.com.
 

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.
 

Contact

If you have any questions, please contact us at: erica@dotplayspace.com